1. What information does Indi collect from you?
2. Where do we collect information from you and how do we use it?
3. Who is collecting your information?
4. With whom do we share your information?
5. How can you update or correct your Personally Identifiable Information?
6. What are your choices regarding collection, use, and distribution of your information
7. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
8. A special note about children's privacy
9. Indi and third-party use of "cookies" and "action tags."
10. You should carefully review privacy policies of any third party sites accessible from Indi
11. Residents of the European Economic Area (“EEA”)
12. Contact Us
What information does Indi collect from you? In order to better provide you with the services offered on the Indi site, Indi collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site. Personally Identifiable Information This refers to information that lets us know the specifics of who you are. Personal information is requested in many ways, for example, when you register and set up an account, post on the Indi site, register for a product or service, enter challenges or sweepstakes, apply for a credit card, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, Face Book ID, telephone number, e-mail address, credit card or other payment information, and product details. With this information, Indi can better provide you with personalized services. For some third party services, we may collect your personal information on behalf of these service providers and share it with them. Non-Personally Identifiable Information This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on, and how you use, our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include gender, geographic location, genres, categories and channels you interact with, the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, cookies, device information, your Internet Protocol ("IP") address and NPII third party information passed to us from your third party registration on Indi (e.g., from Face Book login). A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop. On an aggregated basis, we collect anonymous data related to the pages, posts, communications, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded. When content on Indi is shared into social media, that content may be tagged and tracked in social media for primary purposes of Buzz determination, and the social media site may pass back certain information such as likes, shares, comments and other interactions that such content receives within the social media network. Except as otherwise limited in this Policy, we may disclose, share, sell, trade, or rent Non-Personally Identifiable Information to others without your consent.
Where do we collect information from you and how do we use it? Our primary goal in collecting personal information is to provide Indi's visitors with a superior customized online experience. We use the customer contact information in many ways, including without limitation to communicate with customers, to inform them of their challenge status, to send promotional information, and to enhance the operation of our site and administer our systems. Demographic data also may be collected at our site from third party log-in services, advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the Indi visitors on to determine customers' preferences. Indi also does research on our visitors' demographics, postings, interests, and pages viewed based on the information provided to us during content uploading, challenges, posting comments and reviews, a promotion, from our server log files, from our web site analysis agents, or from challenges, drawings, postings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product and services offerings, and to customize our site's content, layout, and services. We receive reports from third party ad servers, content servers, or web site analysis agents that tells us how many ads were presented and clicked upon or what content was served or viewed. We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Indi. We gather information in the following ways: Use of the Site and Services Generally We collect IP addresses, cookies and device and usage for the purposes of system administration, and gather broad demographic information, to enable ads to be served on our site and generally to report Non-Personally Identifiable Information to our advertisers and channel owners on Indi whose channel you have visited, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses cookies and device information, all geographic and demographic information, the date and time of their visit or various use, the number of visits and various uses, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site. We also track customers' traffic patterns throughout their online session, including which pages, information and advertisements a customer views while using the site, content posting, communications and all other use of the Indi site. We also use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. We may share aggregated statistics about pages viewed on our site, sales and other shopping information with third parties. Uploading Content We track all aspects of the updload process to provide us with information to monitor and improve our uploading process. This information includes the file name, attributes and contents of the uploaded file. We also request additional information to pinpoint the date, time and your upload location and the location, place of business, etc. for where your video was filmed. Action Tags/Web Beacons We may use and allow others to use action tags or web beacons in the operation of our site; to find out what action tags and web beacons are and how they are used, click here. When content on Indi is shared into social media, that content may be tagged and tracked in social media for the primary purposes of Buzz determination, and the social media site may pass back certain information such as likes, shares, comments and other interactions that such content receives within the social media network. All of the foregoing Non-Personally Identifiable Information is shared with channel owners on Indi with respect to your visits on their channels, and Personally Identifiable Information may be transferred to a channel owner based on your agreement to share such information when uploading to a forum or challenge on the channel owners channel.
How can you update or correct your Personally Identifiable Information? We believe you should have the ability to access and edit the personal information that you have provided to us. You may modify any of your personal information in your account online at any time, provided that any such modifications are fully accurate. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past use of the site, transactions, postings, submissions, challenges, conversions and redemptions, you cannot delete information associated with such actions. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What are your choices regarding collection, use, and distribution of your information? Ad-servers and other Content Servers: You may also set your browser so that it will not accept "cookies" to prevent assignment from the ad server of a unique identifier; however, you may experience difficulty using the features and services on the Indi site, shopping on any merchant site, and performing other transactions if you do so.
What security precautions are in place to protect against the loss, misuse, or alteration of your information? Within Indi, your information is kept on password protected, limited access servers. Wherever possible and applicable, Indi servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
A special note about children's privacy Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org so that we may delete the child's information.
Indi and third-party use of "cookies" and "action tags." Indi Cookies: When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to Indi. Our cookies store randomly assigned user identification numbers, the country where you are located, and your name and profile image location to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. Ad Server and Content Server Cookies: We may use an outside ad serving company or content server to display banner advertisements and other information on our site or to serve promotional emails. As part of their service, they place a separate cookie on your computer. Except for the company that serves our promotional emails, Indi does not provide third-party ad servers with any of your Personally Identifiable Information. Indi and its third party ad servers do collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which you came, referring site's domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the servers that your computer is logged onto is located, the pages of our site and products that visitors viewed during their visit, where an ad was placed on a specific web site page, the time and date particular ads were served, the area code and zip code associated with your server and whether you responded to a particular ad, and a receipt identifier. If you would like to know more about the information gathering practices of the company that sends our emails, please click here. Our third-party ad servers will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but we do not disclose to them any Personally Identifiable Information. Image Server Cookies: As part of the ad-serving process, a third party may serve graphics upon our site. In order to customize their service, they may also place a cookie upon your computer. While Indi does not control their use of that cookie, no Personally Identifiable or individual customers' product information is collected. Website Analysis Agent Cookies: We may use a third party to analyze what our visitors find to be most interesting on our site. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our site, along with other Non-Personally Identifiable Information. Action Tags, Web Beacons and other Data Collection Methods: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by customers who view certain advertisements or other information on our site. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. Our ad server, content servers and website analysis agents may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of our site and to provide information about what products are viewed or purchased. Without collecting any personally identifiable information, they use that data to tell us (and other advertisers) which ads are the most effective on particular sites. Our ad server, content server and website analysis agents may use an action tag on our basket page, checkout page, and other pages, to keep anonymous track of the number of times that clicking on a banner ad or views other information on our siteresults in a purchase. They also collect the amount of the purchase, order confirmation number, stock keeping unit number, quantity and identity of product or service purchased. E-mail Distributor's Use of Action Tags: Our third-party e-mail distributor may also use action tags. They may, for example, keep track of when a promotional e-mail is opened and provide Indi with ongoing aggregated reports of how many customers have responded. We share with them web site usage information about visitors to our web site who have received a promotional e-mail or other targeted promotional campaign. They use the information for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party e-mail distributor note some of the pages you visit on our web site through the use of action tags. For more information about our third-party e-mail distributor's use of action tags and other data collection methods, please click here.